Terms of Service

01The agreement

These terms are an agreement between PixelNX Pvt. Ltd. (“PixelNX”, “we”) and the company that signs up for PixaTimer (“customer”, “you”). By creating an account or using the service you accept them on your company’s behalf, and you confirm you are allowed to do so.

If your company has signed a separate order or agreement with us, that document wins where it differs from these terms.

02The service

PixaTimer is a desktop tracker for Windows, macOS and Linux that records time worked on tasks, takes screenshots with keyboard and mouse event counts, and syncs about every 30 seconds, plus a web app for dashboards, screenshots, time editing with approvals, reports with Excel export, and user and project management. We may improve or change features over time.

03Accounts and roles

• Your Admins create users, give each a role (Regular User, Manager or Admin) and decide project access.
• Keep passwords private. You are responsible for activity under your company’s accounts.
• Tell us promptly if you believe an account has been used without permission.

04Your responsibilities when monitoring

PixaTimer records screenshots and activity counts. Because of that, you agree to:

• tell your people clearly, before tracking starts, what PixaTimer records and why;
• have a lawful basis for the monitoring and obtain any consent required where your people work;
• use PixaTimer only for work, during work, and in line with the laws that apply to you;
• handle requests from your people about their data, with our help where needed.

Our Employee Monitoring Notice explains what the tracker records, and you may share it with your people.

05Acceptable use

You must not:

• use PixaTimer to monitor anyone secretly or outside their work;
• try to access another company’s data, or get around roles, access settings or security;
• copy, resell or reverse-engineer the service, or overload it on purpose;
• use it for anything unlawful.

06Fees

Prices are not published. Fees, billing period and payment terms are those agreed in your quote, order or invoice. Unless agreed otherwise, fees are exclusive of taxes.

07Your data

Your company owns the data it puts into PixaTimer. We use it only to provide and support the service, as described in our Privacy Policy. You can export reports to Excel at any time.

08Our property

PixaTimer, its software, design and brand belong to PixelNX. You get a limited, non-transferable right to use the service for your company while your account is active.

09Availability and changes

We work to keep PixaTimer available, but we do not promise uninterrupted service unless a separate agreement says so. We may update the desktop tracker; the tracker checks for the latest version.

10Ending the service

You can stop using PixaTimer at any time, under the terms of your order. We may suspend or close an account that breaks these terms or the law, after notice where reasonable. After an account is closed, its data is handled as set out in the Privacy Policy.

11Disclaimers and liability

Apart from what we promise in these terms, PixaTimer is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the fees you paid us in the 12 months before the claim.

You are responsible for how you use PixaTimer to monitor your people, and you will cover us for claims that come from using it in breach of these terms or the law.

12Governing law

These terms are governed by the laws of India. Courts in Dewas, Madhya Pradesh, India have jurisdiction over any dispute.

13Changes to these terms

We may update these terms. We will post changes here, update the date at the top, and tell customers of significant changes before they take effect.