Privacy Policy

01Who we are

PixaTimer is a time-tracking product made by PixelNX Pvt. Ltd. (“PixelNX”, “we”). It has a desktop tracker for Windows, macOS and Linux and a web app for dashboards, screenshots, time editing and reports.

PixaTimer is sold to companies (“customers”) who use it for their own people. For the work data in a customer’s account, the customer decides what is collected and why, and we process it on their behalf. For our own records, such as the contact details of the person who signs a customer up, we decide how the data is used.

02What we collect

When a company uses PixaTimer, we hold:

• Account details: first and last name, email address, employee code, role (Regular User, Manager or Admin), a password (stored as a hash, never in plain text) and, if added, a profile photo.
• Work records: tasks, folders and projects, the time worked on each task, the current task, and any time added by hand together with its required reason and approval status.
• Screenshots and activity counts: screenshots taken by the desktop tracker while it is tracking, each with the number of keyboard and mouse events in that interval. The tracker counts events; it does not record what was typed.
• Access settings: who manages whom, which projects a person belongs to, and switches such as payroll access, billing access and “not tracking time”.
• Technical data: what is needed to run and secure the service, such as sign-in sessions and the tracker version used for update checks.

This website (the PixaTimer landing page) does not set tracking cookies and does not run analytics. If that changes, we will update this policy first.

03How we use it

We use the data to:

• run PixaTimer: sync time, show dashboards and screenshots, apply approvals and build reports;
• keep accounts secure and each customer’s data separate from every other customer’s;
• give support when a customer asks for it;
• meet legal obligations.

We do not sell personal data, and we do not use customers’ work data for advertising.

04Who can see it

Inside a customer’s account, access follows the role the customer gives each person:

• Regular Users see only their own time and screenshots.
• Managers see the people they manage.
• Admins (shown as “Owner”) see the whole company.

Each company’s users and projects are kept separate. Deactivating a company locks out all of its users. Our staff access customer data only when it is needed to run, secure or support the service.

05Where it is kept

Account and work records are stored in a database run for PixaTimer. Screenshots and profile photos are stored in cloud storage provided by Amazon Web Services and delivered through its content network. These providers process the data only to host it for us.

06How long we keep it

We keep a customer’s data while their account is active. Admins and managers can delete screenshots, and deleting a time entry also deletes the screenshots taken during it.

When a customer’s account is closed, we delete or anonymise its data within 45 days, unless the law requires us to keep part of it for longer.

07Your choices and rights

Depending on where you live, including under India’s Digital Personal Data Protection Act, 2023, you may ask to see, correct or delete your personal data, and to raise a grievance about how it is handled.

If you use PixaTimer through your employer, please contact your employer first: they control your work data and can make most changes, such as correcting time. You can also write to us using the details below, and we will help or pass your request to the right customer.

08Children

PixaTimer is a workplace tool and is not meant for anyone under 18.

09Security and incidents

We limit access by role and keep companies separate. If a security incident affects personal data, we will tell the affected customers without undue delay and as the law requires.

10Changes to this policy

We will post any change on this page and update the date at the top. If a change is significant, we will also tell customers directly.